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Making it our business
to be there for you
around the world.

Wherever you are, we're with you all the way.

Exceptional service is what distinguishes the Business Platinum Card experience. No matter what your needs or concerns, we're always there for you and your business.

+General Inquiries, Account Activity or Emergency Card Replacement

For general inquiries, account activity or emergency card replacement simply dial the number on the back of your card and enter your card number to reach a Business specialist.

For more details or to speak to a Business Service Representative, call 1-888-721-1044.
Outside Canada, call 905-474-1229.

+Business Concierge

Running a business can be hard work at the best of times. But we'll make life easier with 24 hour access to our Business Concierge Service1. It doesn't matter where you are, or what time zone you're in, there's always someone ready to help to make sure things run smoothly. From booking a conference room, making a restaurant reservation for you and a client, and a host of other personalized services, you can always call on our Concierge1.

Contact your Business Platinum Concierge at 1-866-255-1815

+Platinum Card Travel Service from Amex Canada Inc.

It's a good feeling to know there's a knowledgeable professional waiting to assist you with your travel requirements. Wherever and whenever in the world you need assistance with your travel needs, Platinum Card Travel Service from Amex Canada Inc. are available to assist you 24 hours a day 7 days a week at 1-866-801-4302. Service fees may apply. Fees will vary accordingly to the type of service required.

Experiences created around you.

+Access to Platinum Events

As a Cardmember you'll be given access to a number of special events and unique opportunities that have been created exclusively for Business Platinum. These range from private meet and greets with famous artists to wine tastings. Not just as a passive observer, either: we'll aim to put you right where the action is. To learn more about the potential on your Card and other offers click here.

+Front Of The Line®

Want to secure tickets to a must-see show? Be it theatre, a concert or other special event, American Express Cardmembers have Front Of The Line® access to tickets from some of the most popular shows and events across Canada.3 Enjoy even more special benefits such as a complementary beverage at some venues such as Roy Thompson Hall, Massey Hall and The Molson Canadian Amphitheatre as a Business Platinum Card member with Front Of The Line access.

There are three ways your Card takes you to the Front Of The Line®:

  1. Advance access for hot tickets
    As an American Express Cardmember, you have advance access to tickets for some of the year's most in demand concerts, theatre productions, and special events across Canada, before the general public.
  2. Take a seat in the reserved section
    You can also purchase tickets from a block of seats reserved for American Express Cardmembers during the public on-sale period for many major events.
  3. Turn your points into seats
    The options are nearly endless when you redeem your Membership Rewards points for excellent seats to select Front Of The Line events and concerts – including events available through Ticketmaster.

The Business Platinum Card helps make nights out unforgettable.

What's Next?

To ensure you're kept up to date with future events, sign up for Front Of The Line specific email updates at americanexpress.ca/fotl

 Terms and Conditions
  1. Upon authorization by the Business Platinum Card member, Concierge uses its best efforts to source or arrange the purchase of requested goods or services from a supplier. There is no charge for using the services of Concierge, however the Cardmember will be responsible for paying the supplier for any purchases and/or shipping charges you authorize, as well as any other fees or related costs that may apply. Amex Bank of Canada cannot be responsible for the acts or omissions of suppliers, and cannot guarantee successful fulfillment of Cardmember requests in all instances.
  2. Purchase must be charged in full to an American Express Card. Subject to availability and to event and ticketing agent terms, conditions and fees.
  3. Front Of The Line – Purchase must be charged in full to an American Express Card issued by Amex Bank of Canada. Subject to availability and to the event and ticketing agent terms, conditions and fees. Not all seats are available. All sales are final. No refunds. No exchanges.